Waterloo Wellington Self-Management Program
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Live life to the fullest with your ongoing health condition
 

Communicating with Clarity & Compassion-- ONLINE COURSE-- January 10, 2022

6 - 150 Pinebush RD
Cambridge, Ontario
Canada N1R 8J8
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If you are experiencing any issues when registering for a program, please contact

Justine at 519-947-1000 ext 255.

 

The goal of this course is to build practical skills for effective and efficient communication and decision-making in a compassionate way. Skills include using Ask-Tell-Ask for giving information and advice, teach-back for shared understanding, and the BRAIN worksheet to support informed decision-making.

 

Learners will work through three online modules at their own pace, each accompanied by a quiz and an assignment that is reviewed by an instructor. Assignments are scenario-based and include a skills demonstration. Modules include video and audio examples, interactive text-based content, a group forum, resources and practice activities.

 

Learning Objectives:

  • Consider how to communicate with non- judgmental attitude
  • Define Ask-Tell-Ask, a skill for giving information and advice
  • Demonstrate using teach- back to confirm understanding
  • Demonstrate using the BRAIN worksheet to make an informed decision

The course takes approximately 1.5-3 hours to complete and you will have access to the module for 4 weeks.

 

Course Content:

  • 4 learning modules with activities
  • 3 learning checks (small quizzes)
  • 2 assignments

By completing this registration, you agree to the Terms and Conditions of Waterloo Wellington Self-Management Program.

Name: Communicating with Clarity & Compassion-- ONLINE COURSE-- January 10, 2022
Price:
Address: 6 - 150 Pinebush RD
Cambridge, Ontario
Canada N1R 8J8
Date: Monday January 10, 2022 All Day
Categories: Professional Workshops

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