If you are experiencing any issues when registering for a program, please contact

Justine at 519-947-1000 ext 255.

Health Literacy refers to a person’s ability to access, read, understand and use health related information to make informed decisions and modify behaviours that affect their healthcare needs. Promoting health literacy among patients creates a more collaborative care environment, one that empowers patients to have greater involvement and control over health decisions.

This free, 3.5 hour workshop introduces concepts that reinforce and emphasize the importance of being able to support patients and communicate clearly so that they and their family members can truly participate in care. Participants will gain an understanding of Health Literacy concepts and learn practical skills for engaging with patients to ensure clear and effective communication.

With our in-person workshops suspended as a result of COVID-19, we will be offering the complete workshop in a virtual group setting.

A “VIRTUAL” Classroom

Workshops will be delivered using a password with a secure online videoconferencing tool to create interactive sessions.  Participants will be able to interact with the facilitators and other members of the group.  They can choose whether to be on camera.

Technology Requirements:

A personal computer, laptop, tablet or mobile phone with Internet access is required to connect to the workshop. If you are using a computer that does not have a microphone built in, then you will need a microphone or headset. 

Registration:

A week prior to the workshop, instructions will be sent on how to join the group. There is no cost to attend. Registration is required and space is limited. 

By completing this registration, you agree to the Terms and Conditions of Waterloo Wellington Self-Management Program.