Waterloo Wellington Self-Management Program
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Live life to the fullest with your ongoing health condition
Latest News
  • 04/14/2023
    NEW-- Self-Management Programs Network
    The Self-Management Programs Network allows patients, caregivers, and healthcare providers to access information about self-management programs in Southwestern Ontario.
  • 04/14/2023
    COVID-19 Self-Assessment Tool Available Online
    This tool works through a series of questions and provides direction on what action to take.
  • 04/14/2023
    Free Online Self-Help Resources
    Carizon is a source of hope in our community. They are a charitable non-profit that specializes in mental health and wellbeing.
  • 04/14/2023
    Grocery Shopping Service-- Now Available!
    Community Support Connections is here to assist you with grocery shopping if you are unable to leave home during this time.
  • 04/14/2023
    Free Online Resources
    Free online resources available that you can access right from home
  • 04/14/2023
    COVID-19 Mental Well-being
    In these uncertain times it is important to keep informed and choose your information sources wisely.
  • 04/14/2023
    Help with Stress
    If you are feeling stressed or anxious, here are some free resources

Clinician- Patient Communication to Enhance Health Outcomes (CPC)


The Clinician-Patient Communication to Enhance Health Outcomes is a half-day interactive training session that assists the professional in enhancing their communication skills. The benefits of effective communication between clinicians and their patients are far-reaching and well documented. With growing pressures for improved care outcomes, higher client satisfaction, and increased job satisfaction among providers, organizations are developing a variety of strategies to become more patient-centered. 


This ½ day program is designed for students and clinicians in active practice in all specialty areas.



Clinician-Patient Communication to Enhance Health Outcomes is based on the “4 E's” communication model that includes the following key points:

  • Engaging the person
  • Empathizing with their concerns
  • Educating, using clear, concise language and checking for understanding
  • Enlisting the client as a partner and focus of the care
Upcoming Workshops
Date Time Location Register
Coming Soon!




 A "VIRTUAL" Classroom

Workshops will be delivered using a password with a secure online videoconferencing tool to create interactive sessions.  Participants will be able to interact with the facilitators and other members of the group. They can choose whether to be on camera.

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